December 18, 2013

Cafe Maison aka Cafe MaiDON'T EVER IN YOUR LIFE!

Hey guys,

I don't like to give bad reviews of places or products, but I will if my experience was bad. Well, yesterday evening, I had dinner with my Bloggirls aka Power Puff Girls at Cafe Maison in Lekki. We wanted somewhere quiet where we could have some wine, gist and eat something decent. Stylefash said she had been there a few times and that they had lovely wraps. So, I headed there at about 7pm. I was annoyed about something else already, so I looked forward to the outing. Here are my 10 reasons why it was 2,850 disasters!!!


  1. When I got there, Fash and Bex told me they'd been moved from the section by the windows, because the cafe needed to set up for an event coming up the next day. Fair enough... although, I don't see how/why they couldn't have done the set up (which was just 3 tables put together) after we left. 
  2. Fash and I asked for glasses of red wine, and the waiter went off and came back saying they didn't have any wine. They had sparkling wine, which we didn't want, and asked for other options. We finally settled on Baileys, of which they had only individual-size bottles. 
  3. The waiter went off and came back saying they only had 2 of those mini-Baileys. So three of us had to share them among ourselves. No biggie.
  4. At about 8:00pm, NEPA/PHCN took light and it took an hour before power was restored because...
  5. Cafe Maison DID NOT have diesel for their generator!!! I'm sorry but how does a restaurant not notice that their diesel is almost finished? What does it take for the manager to make sure that there is always a can of diesel, in case the generator runs out?
  6. We ordered our food maybe 5 minutes before NEPA struck (approximately 7:55pm) and the waiter said it would take 15 minutes for the food to be ready. How about our food came at 8:50pm, after we asked them where our food was, and because they still hadn't gotten the diesel, we had to start eating using candles and our phones' lights.
  7. Me: I would like a Tuscan Sausage Panini. Please make sure there is no cheese in it.
    Waiter: Okay.
    *after Bex and Fash ordered their food...*
    Me: Please don't forget o. No cheese.
    Waiter: Okay.
    *50 minutes later in the dark, our food comes*
    Me: This sandwich tastes funny. Shey there's no cheese in it?
    Waiter: No, no cheese.
    *douses panini in ketchup because there's something I don't like about the taste*
    Me: Please can you confirm with the chef that there's no cheese.
    *waiter goes to the kitchen and comes back*
    Waiter: There's no cheese.
    *not too long after, power is restored and I can see my sandwich clearly*
    Me: Excuse me, can you go back to the kitchen and ask your chef if there's mozzarella in my food?*waiter goes to the kitchen and comes back*
    Waiter: Yes, there's mozzarella in the sandwich.

    *blank stare + rolling eyes + confusion + annoyed face + exasperation = BERRY* 

    In what world does a chef not know that mozzarella is cheese?!?!?!? If you said it was some random village somewhere, okay. BUT THIS IS LEKKI!!!!!!!!
  8. We all were very annoyed at this point, and said we wouldn't pay full price for the food because their service was terrible, the food order was wrong, and the one hour without light was stupid. They still brought a bill with the full price. After we raked a little, the manager said he would remove only N1000 from the bill!
  9. We explained that N1000 was not good enough. In fact, other good places might have said the drinks were on the house, or they would have removed the food item that they had gotten wrong. We told them to call the owner and explain, so we would see what he would do about it. They came back to say, the owner said they should take off 10% from the bill. Guess how much 10% came up to... a little over N1000!!!!!!!!!! *my wheel needed to be taken at that point*
  10. They eventually agreed to knock off N2000, and we decided among ourselves to split the bill evenly. The waiter brought the POS and stared at us when I told him how much we each were going to pay - N2850. He called his coworker and told him that we said we wanted to share the bill, and they brought out a calculator to figure out how much we were going to pay - the same N2850... DUH!!! I told you already!!!!!!
Stylefash was soooo upset and kept on apologizing for recommending the restaurant. I want to say that they had a simply, terribly OFF day, but I'm not sure. It was without a doubt, one of my worst dining experiences EVER!!!


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23 comments:

  1. Choi! I feel your pain. horrific!

    ReplyDelete
  2. I want the 3 hours I spent there of my life back!

    http://www.bexluvs2dress.blogspot.com

    ReplyDelete
    Replies
    1. Thank God for the torch from your phone bex cos the light from the candles weren't even bright enough.

      Delete
  3. Really my worst dining experience ever. To think the last time i was there i had such an awesome experience i even did a mini review with my OOTD post.

    The most annoying part was how goofy the waiter was and how the manger kept saying he'll knock off 1k like he was doing us a favor or like we were in one cheap joint. I am still super pissed. Thank God we at least enjoyed our gist.

    www.stylefash25.blogspot.com

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  4. Bwahahahahah! Sorry berry! I was just rolling at the cheese/mozarella bit. OMG. It's like when I asked one waiter for fries and he said "sorry ma we don't have". So then I ordered "chips" instead once I realized he didn't know what I was saying.

    ReplyDelete
  5. Oh dear *shaking head*. Look on the bright side, at least you all had catch up and went home in one piece :D

    www.traycees.info

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  6. This is beyond bad customer service! You shouldn't even have paid!
    What if you were allergic to cheese??!!!

    ReplyDelete
  7. Awww. Sorry to hear about your experience in Cafe Maison. I went there on Sunday for the first time, had a nice time and was thinking of recommending the place to my friends. Please remind me never to go there at night. Maybe day time is best.

    ReplyDelete
  8. Hello Berry. I found your blog on BellaNaija sometime ago but only started reading yesterday. I love your blog and I have read ALL your posts. Yes, I want an award! Lol.

    I promise I'm not jobless oh. Lol. I read very fast and I was 'working' from home today cos I'm a bit down. I actually did a bit of work and your blog was here to keep me company.
    Cheers!

    ReplyDelete
    Replies
    1. You know, it would have been nice to get a reply from you. Now I have the feeling that you looked at my post and said, "really? some people are jobless sha". Lol. Merry Christmas

      Delete

    2. Berry is probably getting herself married or honeymooning with Mr. Cakes as we speak. I will wait on getting a reply if I were you.

      Delete
    3. E woooo. Bless your heart, Blessmyheart, it's not like that o. Like Mo said, my wedding activities were just heating up, so I was barely checking in on the blog. Only confirmed comments during the wedding period, with a mental note to respond after all the hoopla.

      Thanks for reading the blog and all my randomness :D

      Delete
    4. Yay!!! Thanks for replying. And congrats on your wedding. I wish you a very appy married life!

      Delete
  9. Shey there's no cheese in it?
    Waiter: No, no cheese.
    *douses panini in ketchup because there's something I don't like about the taste*
    Me: Please can you confirm with the chef that there's no cheese.
    *waiter goes to the kitchen and comes back*
    Waiter: There's no cheese.
    *not too long after, power is restored and I can see my sandwich clearly*
    Me: Excuse me, can you go back to the kitchen and ask your chef if there's mozzarella in my food?*waiter goes to the kitchen and comes back*
    Waiter: Yes, there's mozzarella in the sandwich

    Comedy club........ Kpele

    ReplyDelete
  10. Sucks! I detest bad service. May I feature this review on ReviewNaija please?

    Checkout ReviewNaija to read/contribute to reviews of organizations in Nigeria!

    ReplyDelete
  11. Not enough raking for the waiter at the restaurant, I would demand to speak to the owner on the phone, not sure which is worse, no diesel or the chef doesn't know that mozzarella is a type of cheese.

    ReplyDelete
    Replies
    1. The girls and I were too tired and hungry to make that much noise but we spoke our minds to them.

      Delete
  12. This comment has been removed by a blog administrator.

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  13. I know its Nigeria but what kind of restaurant doesn't have wine. I can understand the social issues in Naija especially NEPA but that does not affect keeping your restaurant stocked. smh

    ReplyDelete
    Replies
    1. I eventually saw someone had gone to a nearby grocery store to buy bottles of wine. Did they offer any to us, knowing that we initially wanted wine? No

      Delete

Reading your comments ALWAYS makes me smile. I hope you smile when I reply :)